Refund policy

Refund Policy

At Seductress, we stand behind the quality of our products. Please review our policy carefully before placing your order.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return or exchange and due to hygiene reasons:

Items must be unused, unworn, unwashed, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase.
Return shipping costs are the responsibility of the customer
We do not accept returns on sale items

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

We offer a refund or free replacement if your item:

Please contact us within 5 days of delivery with:

In these cases, you do not need to return the product.

If your item doesn’t fit as expected, contact us — we’ll do our best to help find a solution or offer a replacement where possible.

Approved refunds will be issued to the original payment method within 5–10 business days after approval.

Shipping fees are non-refundable unless the issue was caused by us.

If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate with the carrier.

For all return or refund requests, please contact: